1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us, or participate in any interactive features of our services. This may include:

• Name, email address, and phone number
• Business name and industry
• Billing and payment information
• Any information you choose to provide in demo requests or support inquiries

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our ERP and SaaS services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Data Storage & Security

We implement bank-grade 256-bit encryption for all data in transit and at rest. Your data is stored on secure Google Firebase servers with daily automated backups and global redundancy. We are ISO certified and maintain strict access controls to protect your information.

4. Third-Party Services

We may use third-party services such as Google Analytics, Google Tag Manager, Supabase, and payment processors (Stripe) to help us operate our services. These third parties have their own privacy policies, and we encourage you to review them.

5. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon account cancellation, we retain your data for 30 days to allow for data export before permanent deletion.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent at any time

8. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: admin@agenticfoxlabs.com
• Phone: +91 94522 00700
• Address: Rajajipuram, Lucknow, India - 226017